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Toolkit Tuesday: Using Slack for Online Office Communications

We’re at it again, testing a new tool for our online office. Our team is still a big fan of Sococo, and we have been “showing up to work” using the visually based office tool every day. Still, something was missing until we discovered a better way to group chat and keep our conversations organized. Keep Slacking Slack is an online communications tool that provides a simple solution to disorganized messages. As a member of any workspace (and especially a virtual one), it’s easy to start a conversation or share a note. Tools like Google Drive, Microsoft Office documents, Basecamp and email all

online office

We’re at it again, testing a new tool for our online office. Our team is still a big fan of Sococo, and we have been “showing up to work” using the visually based office tool every day. Still, something was missing until we discovered a better way to group chat and keep our conversations organized.

online office

Keep Slacking

Slack is an online communications tool that provides a simple solution to disorganized messages. As a member of any workspace (and especially a virtual one), it’s easy to start a conversation or share a note. Tools like Google Drive, Microsoft Office documents, Basecamp and email all allow for communication. The tricky part is keeping your group and individual conversations in one place for easy review. Team Belle recently started using Slack, and we’re still learning about all of its capabilities. So, below is a list of tips and tricks from Slack fans everywhere. Hopefully you become inspired to start slacking yourself! 🙂

online office

A Slack Hack Roundup

Customization

An online office can be a dull place unless you have an exciting team (like ours)! The best way to brighten up a communications tool is to personalize. The Next Web has some fun personalization tips that we’re excited to try out.

  1. Custom Emojis
    You can create your own emojis in Slack by uploading your own images.  By visiting this URL, you can create a name for your emoji and select an image. The possibilities are endless – as useful as the company logo, to any random image you may need.

Integration

Many businesses like Slack for the tool’s ability to integrate with other apps.  prTini shared tips about some of the popular tools that integrate.

  1. Twitter
    Twitter feeds can be set up inside of Slack. You can review your own channels, clients’ tweets and anyone else that needs monitoring from inside the tool.
  2. Google Hangout
    If you know Belle, you know that we use Google Hangouts often. Hangouts can take place inside of Slack, and are useful for a quick, internal video call.

Shortcuts

At a PR agency, every minute counts, and shortcuts are the perfect way to speed up a project. Medium listed some of their favorites, and we found a couple to add to our own bag of tricks.

  1. Jump to a conversation
    To open a conversation, select Ctrl+K in windows (or ⌘+T in the Mac desktop app), and you can quickly check out different channels and direct messages. If you want to find more shortcuts, you can select Ctrl+? in Windows (or ⌘+? on a Mac).
  2. Use the Up arrow

    Pressing the Up arrow allows Slack users to edit their latest message in a channel. This is perfect for those times you press send a little too quickly.

Slack is a great tool, and there are plenty of opportunities for us to expand our use! We’ve enjoyed our first few weeks using it and are looking forward to continually improving our internal communication processes.

Have you been using Slack? Please share any tips in the comments, and let us know how you communicate in your office!

Heather Allen

Belle's first employee. Lover of great food, good books and spreadsheets. Mom of three. Native Floridian and city girl residing in the cornfields of central Illinois.